Shine Like Never BeforeBrighten Your MomentsLight Beyond OrdinaryShine Like Never BeforeBrighten Your MomentsLight Beyond Ordinary

Collections

Luxury in Every Detail

  • Elegance Meets Light

    Add sophistication to your home with elegant details.

  • Functional Brilliance

    Comfortable and efficient lighting for every space.

  • Fast Delivery & Support

    Quick Dubai shipping and reliable support.

From product detaıls to delıvery processes, we’ve answered the most common questıons to ensure a clear, confıdent, and seamless shoppıng experıence.

Frequently Asked Questions

What materials are your products made from?

Novarissa collections are crafted using premium materials such as marble, metal, natural stone, and carefully selected finishes. Each piece is designed for both refined aesthetics and long-lasting use.

Are your products covered by warranty?

Yes. All Novarissa products are covered by a 1-year warranty. We stand behind our craftsmanship and ensure lasting quality.

Where is free delivery available?

Novarissa offers free shipping exclusively within the United Arab Emirates. In-stock items are delivered with free shipping across all UAE regions within 48 hours.

Delivery times may vary depending on the product. For accurate information, please check the delivery details displayed above the “Add to Cart” button on the product page.

Do you offer support for bulk orders or projects?

Yes. We provide tailored solutions for hotels, villas, offices, and commercial projects, including bulk orders and expert consultation throughout the project.

Which payment methods do you accept?

We accept secure payment methods including credit cards, debit cards, and region-specific installment solutions such as Tabby and Tamara.

Can I return or exchange a product?

Yes. Unused items in their original packaging are eligible for return or exchange. Full details are available in our return policy.

Are the products delivered assembled?

Some products are delivered fully assembled, while others are shipped disassembled for safe transport. Installation instructions are included.

Which company is Novarissa a subsidiary of?

Novarissa operates under Flameco Group General Trading LLC., a company with over 20 years of experience in construction, renovation, and electrical-electronics trade across Dubai and the Middle East.